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3sixty Entertainment, LLC Refund and Cancellation Policy
Refunds & Deposits
All deposits are non-refundable. This secures your event date and limits our availability for other bookings.
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Cancellations
Cancellations must be submitted in writing. While deposits are non-refundable, rescheduling may be permitted based on availability.
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Service Failure
If total equipment failure occurs before your event begins, a full refund will be issued. If partial services are rendered, a prorated refund may be offered. We will troubleshoot promptly, and any lost time will be added to your event.
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Digital Products
All digital products (Camera Roll, Instant Spotlight, Storybook, photo/video galleries, videos, guestbook messages, etc.) are non-refundable.
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